YOUR PRIVACY IS IMPORTANT TO US!
We at TCL, value your trust and confidence. We believe that we earn your trust and confidence when we continue to bring you exceptional products or services for your home and do so in a very private and secure manner. We believe that trust and confidence is sustained as we honor that commitment to you, day in and day out. This privacy statement is applicable to the information we receive about you via www.tclusa.com. We created this privacy statement to inform you of our commitment to you.
WORKING TO MEET YOUR NEEDS THROUGH INFORMATION
IN THE COURSE OF DOING BUSINESS, WE COLLECT AND USE VARIOUS TYPES OF INFORMATION, SUCH AS INFORMATION AVAILABLE FROM PUBLIC RECORDS AND MARKET RESEARCH, AS WELL AS INFORMATION YOU PROVIDE TO US. WE USE THIS INFORMATION TO SERVE YOU AND TO HELP YOU LEARN MORE ABOUT HOME DIGITAL PRODUCTS.
We collect personally identifiable information from you, for example, when you purchase a product from www.tclusa.com, when you register on our website, complete a survey, or when you request information from www.tclusa.com.
The personal information we collect includes, for example, name, address preferences, credit card information to process purchases, email addresses, click stream and navigation data.
KEEPING INFORMATION ACCURATE
Keeping personal information accurate and up-to-date is very important. Our customer service personnel are available to review the information we hold about you, such as your warranties and service contracts, so that together we can confirm their accuracy. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. Please contact us through the contact mechanism listed below.
WE BRING YOU VALUE AND BENEFITS, WHILE HONORING YOUR PREFERENCES
How-and why-information is shared
We limit who receives information and what type of information is shared. We share information with the goal of bringing you innovative digital products and more choices.
Sharing information within TCL. To offer you a full suite of TCL digital home goods and services, the personal information we have about you may be shared among the family of TCL companies as permiTCLd by law and our agreement with you.
Sharing information with companies that work for us. To assist us in offering you goods and services, we may occasionally share information with companies that work for us, such as companies that process your order or record your warranty information.
Sharing information with companies that bring you value. Personal information excluding credit card information and Social Security number may be shared with other reputable organizations whose products and services you may find beneficial.
Sharing information with others. We may provide your information as required by law or legal process; to protect and defend the rights of TCL and under circumstances we believe reasonably necessary to protect the personal safety of users, TCL, this site, or the public.
Additionally, the information that is collected when people visit this site tells TCL, for example, the number of visits to the site, the average time spent on the site, the pages viewed by our visitors, and the purchases of our visitors. This information allows us to make modifications to the content and design of the web site to more effectively serve the interests of our visitors. TCL may provide aggregated and anonymized data of this nature to third parties.
OFFERING YOU CHOICES
During registration you will be offered an opportunity to express your preference regarding use of information about you.
KEEPING YOUR INFORMATION SECURE
Keeping the personal information we collect about you secure is one of our most important responsibilities. We value your trust and handle personal information with care. Our employees access information about you when needed to complete your product purchase, maintain your service or warranty agreements and otherwise meet your needs. We may also access information about you when considering a request from you for additional services, honoring our agreement with you or when responding to requests as required by law.
We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
We believe that protecting the privacy of children is important. Our Web site is not designed to specifically attract or interact with children 13 years and under.
www.tclusa.com may contain links to other sites; however, we are not responsible for the content or the privacy practices employed by the other sites. We encourage you to read these other privacy statements.
This policy is effective September, 2002. We may make and post changes to this statement after September, 2002 in an effort to ensure you are clearly informed of any changes in our information handling practices.
If you have questions or comments about our privacy practices, you can contact us at: www.tclusa.com. Your e-mail address will be added to the personally identifiable information we collect from you.