If you are located within the contiguous United States, contact a TCL representative at the number provided. Our hours are 9am-9pm (EST). If you are located in HI, AK, and PR please use 877-800-1269.
Need some help?
If your item is under warranty, phone us at 877-300-8837 or use the form provided. We will troubleshoot the problem, verify warranty eligibility and if needed, either refer you to a service location or ask you to mail in your television to our repair depot.
If your item is outside the warranty period, use our service locator to identify a servicer OR phone us at 877-300-8837 and we can cover your service options with you.
If you are located in HI, AK, and PR please use the following toll free number 877-800-1269.